Credit Limit Increase

• Sample Letter Communication
• Sample Email Communication - Initial Offer
• Sample Email Communication - Follow Up
• Sample Email Communication (with Product Upgrade Offer)
• Sample Email Communication (with Balance Transfer Offer)

Early Card Activation Emails

• 1st Touchpoint Sample Communication
• 2nd Touchpoint Sample Communication
• 3rd Touchpoint Sample Communication

Product Upgrade Emails
Note: these are intended to be examples of "business as usual" product upgrade emails that cardholders could receive. The offer dates and offer details are subject to change. These samples include either Mastercard or Visa products, which would be updated to the product offered at the cardholder's credit union. Additional follow-up/reminder emails are sent in addition to the below.

• Premium Cash Back Product Upgrade - Annual Fee Rebate
• Premium Cash Back Product Upgrade - 10,000 Flex Rewards points
• Premium Cash Back Product Upgrade - 12,000 Flex Rewards points
• Premium Cash Back Product Upgrade - No Offer
• Travel Rewards Gold Product Switch - No Offer (Visa/Mastercard)
• Travel Rewards Gold Product Switch - Flex Rewards Offer

One-year Anniversary Emails
Note: These are intended to be examples of "business as usual" anniversary emails that cardholders could receive. The details of the email will vary depending on eligibility and product. Offers or chosen products to upgrade to are subject to change. These samples include either Mastercard or Visa products, which would be updated to match the product of the cardholder's credit union. Additional variants of these emails are sent across the product suite.

• Sample: World with Flex Rewards Gift
• Sample: World with Values Messaging
• Sample: Classic with Product Upgrade Awareness

Waiver of Liability Email Communication

• Sample Communication