We Make It About You

We Make It About You

At Collabria, we listen to your needs and develop customized solutions designed specifically for you and your members.

Collabria's Story

As more and more credit unions expressed a desire for flexible solutions rather than one-size-fits-all programs, three companies — Desjardins, CO-OP Financial Services and TMG Financial Services — formed a fresh, new company unburdened by constraints of the past. Each company brought unique strengths that combined to form Collabria, a payment solutions provider created expressly to help credit unions gain the benefits of increased operational control and improved member relationships.

At its core, what sets Collabria apart is its foundation in partnership, collaboration and responsiveness.

Collabria

Partnership

Collabria makes direct investments in our partners' success through proven sales and growth programs to meet your goals.

Collabria

Collaboration

Collabria professionals work with you to design solutions built around the exact needs of your credit union and your members.

Collabria

Responsiveness

Our innovative solutions are backed by an expert team of professionals committed to serving you and your members quickly, efficiently and effectively.

Leadership

John

I’m excited to lead a team as passionate about collaborating and creating unique solutions as I am. Simplifying payment solutions while finding fresh, new ways to support you and engage your customers is what Collabria is all about.

John Dundas

CEO, Collabria

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More About John:

  • More than 30 years of experience working in the financial sector
  • Believes in strong credit union partnerships and relationships
  • Financial Studies degree from the University of Western Ontario

Greg

Collabria is the perfect partner for credit unions and financial institutions across Canada. Collabria’s collaborative approach helps our customers deliver superior member experiences through flexible payment solutions. I am excited to help our customers deliver custom credit card solutions, allowing for more engaged members and deeper customer relationships.

Greg Feniak

Vice President, Collabria

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More About Greg:

  • Extensive experience in the payments and financial services sector
  • Strong supporter of the credit union system and cooperative movement
  • Bachelor of Commerce degree from the University of Alberta, MBA from Dalhousie University

Cardholder Support

Have a question about your card? We are here 24/7 every day of the year. Please use the information below or visit your local credit union/financial institution for more help.

Call Collabria Cardholder Services, 1.855.341.4643, when you:

  • are unable to find the information you need,
  • have a question about your account,
  • are having difficulty with checking your account through MyCardInfo,
  • have lost your card or
  • suspect that your card was stolen.

To mail a payment, please use the addresses below. To ensure that your payment is processed correctly, make sure to include your statement remittance form. The payment cannot be processed without this form.

Collabria Mastercard Collabria VISA
Box 6300 Box 6417
STN City Centre STN City Centre
Montreal, QC Montreal, QC
H3C 3L2 H3C 3L4

Let's Talk

Whether you want to learn more about Collabria or have a payments topic you’d like to discuss, our expert team is ready to help. You’ll see our collaborative spirit firsthand as we work with you to create the exact program you’ve been looking for.

Toll Free Phone: 844-283-1414

Phone: 403-283-1414

Email: info@collabriafinancial.ca

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