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Leadership

I’m excited to lead a team as passionate about collaborating and creating unique solutions as I am. Simplifying payment solutions while finding fresh, new ways to support you and engage your customers is what Collabria is all about.

John Dundas

CEO, Collabria

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More About John:

• More than 30 years of experience working in the financial sector
• Believes in strong credit union partnerships and relationships
• Financial Studies degree from the University of Western Ontario

Collabria is the perfect partner for credit unions and financial institutions across Canada. Collabria’s collaborative approach helps our customers deliver superior member experiences through flexible payment solutions. I am excited to help our customers deliver custom credit card solutions, allowing for more engaged members and deeper customer relationships.

Greg Feniak

Vice President, Collabria

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More About Greg:

• Extensive experience in the payments and financial services sector
• Strong supporter of the credit union system and cooperative movement
• Bachelor of Commerce degree from the University of Alberta, MBA from Dalhousie University

Cardholder Support

Have a question about your card? We are here 24/7 every day of the year. Please use the information below or visit your local credit union/financial institution for more help.

Call Collabria Cardholder Services, 1.855.341.4643, when you:

• are unable to find the information you need,
• have a question about your account,
• are having difficulty with checking your account through MyCardInfo,
• have lost your card or
• suspect that your card was stolen.

To mail a payment, please use the addresses below. To ensure that your payment is processed correctly, make sure to include your statement remittance form. The payment cannot be processed without this form.