About Us

Jean-Marc is a dynamic, seasoned strategist with over 15 years of results-driven leadership in the Canadian credit union financial sector.

Prior to joining Collabria, Jean-Marc held a series of senior executive roles, including Vice President of Payment Solutions and Vice President of Community Member Service at Vancity.

Olivier brings over 20 years of experience as a management consultant in the financial industry to his role at Collabria. This includes over a decade in the payments sector. In this capacity, Olivier assisted various Canadian and US financial institutions in developing business strategies or partnerships/acquisitions. In this work, he drove the optimization of operations and improved performance.

Prior to joining Collabria, Serge was Vice President Marketing & Member Innovation at Prospera Credit Union. Serge brings 20+ years of broad financial services experience while working with large national and international banks in the areas of business planning & development, personal banking, wealth management, corporate strategy, finance and operations.

Chantal has over 25 years of experience building and leading finance teams. She began her career with Desjardins and spent several years in finance and operating roles. Chantal has participated in the implementation of various projects and new activities.

Before working with Collabria, Chantal led a finance team in charge of the credit card activities for Desjardins. This has allowed her to develop an in-depth knowledge of the credit card business.

For over two decades Doug has worked with Canada's financial services industry to make it more competitive. Doug brings the lessons learned working with global financial institutions, large domestic banks, payment networks and technology providers to our payments and mid-market banking industries.

Prior to joining Collabria, Doug served as a senior leader in Deloitte's strategy consulting practice and as a partner and credit union consulting leader at MNP, Canada's largest domestic professional services firm.

Nita is a card program enthusiast who works to find the win-win relationship that delivers value to customers/members, generates revenue, and brings client strategies to life.

Nita’s payment industry experience includes both issuing and acquiring, loyalty programs, product management, emerging solutions, and includes both Canadian and international experiences including over a decade within Canada’s mid-market.