Unique Solutions For You

Unique Solutions For You

Count on payment and credit card programs customized to meet your needs and the needs of your members.

Solutions For You

Program Models & Cards

Collabria’s flexibility lets you select the ideal credit card program for your credit union and members. There are four distinct credit card issuing models ranging from turnkey to self-issue, and each model is then customized to ensure an ideal fit. As your goals and needs change, you can transition between programs as needed.

distinctly yours

Distinctly Yours

While Collabria takes care of operational responsibilities behind the scenes, your brand is always out front. You’ll have access to both Mastercard® and Visa® brands, and all plastics and communications materials are customized to your preferences and branded with your logo.

Because we offer a wide array of card products, there are options for every type of member. You can build the ideal program for your members with competitive interest rates, robust rewards and a host of benefits. From students to travelers to families, there’s a program for everyone.

Innovative Technologies

Payment Solutions Made Simple goes beyond our program flexibility. It also includes developing new ways to save time and resources through products that automate tasks and speed up access to card program data.

Innovative and integrated Collabria technologies like SpringboardTM for you and MyCardInfo for your cardholders elevate the member experience and strengthen your relationships.

SpringboardTM

Springboard is a web-based system that automates many of the services your staff performs every day, dramatically saving time and resources. The easy-to-use system is fully integrated across multiple platforms, making it easy for your frontline staff to get the information they need when they need it.

To learn more about Springboard, click the in the interactive display below.

point1

Be More Competitive

Set your credit union apart with Springboard:

  • an innovative and integrated technology
  • improves overall management
point2

Controlled Access

What each employee sees is tailored to their role and need.

point3

Short Learning Curve

Springboard platform training only takes a few hours, so your staff can be using it to better serve your members in less than a day.

point4

Fast, Easy Management

Centralized location for all member data makes it quick and easy to:

  • change account status
  • open and close accounts
  • complete balance transfers
  • fulfill card requests
  • and much more!
point5

Elevated Member Relationships

The direct, real-time access to all member credit card information helps your staff provide faster, fully informed responses to cardholders.

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Built-In Help

As you hover your mouse over a complex code, we display an easy-to-understand description.

SpringboardTM is a trademark of TMG, LLC.

Loyalty & Portfolio Growth

Credit union stability and growth come from two sources: acquiring new members and growing the relationship with current members. From recruiting members for program enrollment to cardholder communications, Collabria utilizes a wide range of marketing programs to help keep your members informed and engaged.

Cardholder Lifecycle Process

1Acquisition
2Activation & Early Usage
3Balance Build
4Retention & Loyalty

All materials are customized with your brand and personalized for the target whenever possible, including:

  • In-branch
  • Direct mail
  • Digital
  • Email
Other supporting services — such as MyCardInfo, our Rewards Program, and fraud protection — also help build loyalty and retention through positive member experiences.


Fraud Monitoring

Collabria provides market-leading technology solutions to detect, limit and prevent credit card fraud losses through an effective twofold approach: 

From chip security to verification tools like 2Way Connect, Collabria has a wide range of technologies in place to help you and your members reduce the risk of fraud.



110 9th Ave S.W., Suite 450
Calgary Alberta T2P 0T1

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