We Can Help!
At Collabria, we understand how important it is to address concerns raised by our cardholders. Your feedback is valuable to us, and our dedicated customer services representatives are committed to resolving any issues you may be experiencing.
CardWise provides 24/7 online access to your card account. CardWise is a digital account management platform that lets cardholders manage their credit cards with improved functionality, security, and ease. By using the mobile app or online platform, they can enjoy the benefits of seamless payment management:
- View their balance.
- Make one time and setup recurring payments.
- Set controls and alerts, including block merchants.
- Track their spend and transactions.
- And more
Click here to learn more about CardWise.
Let Us Help
If you have a complaint, the first step is to reach out to us directly. Our Customer Service Representatives are dedicated to finding a solution that works for you and will do everything they can to address your concerns. When you contact us, please have your account information, card number, and relevant documentation ready. This will help us understand your situation and work towards a resolution as quickly as possible.
You may contact our Customer Service representatives through any of the following channels:
- Canada and the United States: 1-855-341-4643
- International: 1-647-252-9564
- Email: firstname.lastname@example.org
When you contact us, please have your card number and relevant documentation ready. This will help us understand your situation and work towards a resolution as quickly as possible. It is important to note, if you chose to contact us via email, do not to send your personal cardholder information in an unencrypted email format.
Review additional resources for making your complaint here.