Industry Experts

Industry Experts

With more than 100 years of collective knowledge and expertise, the Collabria team is ready to deliver the solutions you need and the experience your members want.

Keeping You Current

Collabria makes staying up to date with the industry’s many changing trends and technologies easy. By leveraging our experience, knowledge and industry contacts, we maintain a deep focus on the industry so you have more time to focus on your job.

Some recent information and happenings are available here, and you can always contact us with a question.

Collabria Partners with Millennium1 Solutions to Move Call Centre to Canada

(Calgary, AB; Toronto, ON – May 25, 2017) – Collabria announced today an exciting new partnership with Millennium1 Solutions (“Millennium”, “M1S”), based in Toronto, which will move Collabria's call centre operations from the US into Canada. M1S will handle all cardholder calls relating to Collabria credit cards from its Canadian facilities. Collabria will transition to M1S effective September 5, 2017.

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Conexus and Collabria Explore Partnership Opportunities

(Regina, Saskatchewan; Calgary, Alberta – May 8, 2017) Conexus Credit Union, the largest credit union in Saskatchewan and the sixth largest in Canada, announced today an intent to explore the opportunity to partner with Collabria and introduce new and innovative credit card and payments programs to its 123,000 members. Work is currently underway on developing a contractual agreement to be followed by the implementation project.

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Meridian Partners with Collabria to Offer a New Line of Visa Credit Cards

(Toronto, ON; Calgary, AB - February 9, 2017) - Meridian, the fourth largest credit union in Canada and largest in Ontario, announced yesterday a partnership with Collabria to offer a new family of Visa® retail and business credit cards to their membership.

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Visa and Walmart Canada Settle Dispute over Fees

An agreement has been reached between Visa and Walmart Canada, ending a six month dispute over interchange fees.

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WFCU Credit Union Partners with Collabria to Offer Members US Dollar Credit Card

(Windsor, ON; Calgary, AB - November 28, 2016) - WFCU Credit Union has partnered with Collabria to offer a US Dollar Visa® card to their 37,000 members across Ontario. This new product from Collabria will provide WFCU Credit Union's members the ability to make purchases in US dollars while travelling in the United States or shopping online.

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Collabria Announces New Partnership with Resurrection Credit Union

(Toronto, ON; Calgary, AB – October 24, 2016) – Collabria announced today a new partnership with Resurrection Credit Union (RCU) for full credit card processing and support. RCU will be offering their membership a suite of business and consumer MasterCard® products, including Collabria's new US Dollar card.

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Collabria Adds US Dollar and Business Credit Cards to Product Offering

(Calgary, AB; Peterborough, ON – October 3, 2016) – Collabria announced today the launch of a new US Dollar credit card and a suite of Business credit cards that are now available to financial institutions across Canada.

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Postal Strike Avoided

Canada Post and the Canadian Union of Postal Workers (CUPW) have reached an agreement which will avert a work disruption and allow all postal services to continue as normal.

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United Employees Credit Union Partners with Collabria for Credit Card Processing

(Toronto, ON; Calgary, AB – June 20, 2016) – United Employees Credit Union, based in Toronto, ON, has named Collabria as its partner for credit card processing and support. Collabria will provide United Employees Credit Union with a full suite of Visa® products as well as support services such as marketing, card customer support, data analytics and fraud prevention.

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Meridian Partners with Collabria for Credit Card Processing

(Toronto, ON; Calgary, AB – June 10, 2016) – Meridian, the fourth largest credit union in Canada and largest in Ontario, has named Collabria its credit card processing partner. Meridian has $13 billion in assets under management and serves over a quarter million members across Ontario. Through this new partnership, Meridian will take advantage of Collabria's flexible credit card solutions to aid in building stronger member relationships and superior member experiences.

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Partner Case Study: Kawartha Credit Union

Engagement Leads to Strong Portfolio Growth for Kawartha Credit Union

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Everlink and Collabria to Pilot New Instant Credit Card Issuance Offering with Sunova Credit Union

(Markham, ON; Calgary, AB; Selkirk, MB – April 21, 2016) – Everlink Payment Services Inc. and Collabria Financial Services Inc. announced today that Sunova Credit Union has partnered with the two companies to offer their members Instant Credit Card Issuance.

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Sunova Credit Union Partners with Collabria for Credit Card Processing

(Selkirk, MB; Calgary, AB – April 20, 2016) – Sunova Credit Union announced today a new partnership with Collabria for full credit card processing and support set to launch this fall. Based in Selkirk, MB, Sunova has $1.4 billion in assets and serves 34,000 members across 12 branches in Manitoba. The new partnership with Collabria will bring a suite of MasterCard® products to its members.

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Collabria and FICANEX® Services Partner to Offer PIN Processing on THE EXCHANGE® Network

(Calgary, AB; Oakville, ON – April 18, 2016) – Collabria and FICANEX Services announced today a new partnership that will bring PIN processing and Surcharge-Free Cash Advance capabilities on any ATM on THE EXCHANGE® Network to financial institutions that have partnered with Collabria.

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Everlink and Collabria Partner to Offer Instant Credit Card Issuance

(Markham, ON; Calgary, AB – April 13, 2016) – Everlink Payment Services Inc. and Collabria Financial Services Inc. announced today the introduction of the next generation of Instant Card Issuance (ICI) solutions that will be capable of instantly issuing personalized MasterCard® and VISA® Card credit cards. The new ICI service is set to launch this fall. This is the first integration of its kind in Canada for Everlink and Collabria.

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SBI Canada Bank Partners with Collabria

(Toronto, ON; Calgary, AB – March 1, 2016) – SBI Canada Bank, a wholly owned subsidiary of State Bank of India, has named Collabria as its credit card processing partner. The new partnership will bring both Visa and MasterCard products to SBI Canada Bank's 36,000 customers across Canada.

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Collabria Announces New Partnership with Kawartha Credit Union

Collabria Financial Services Inc. (Collabria), a provider dedicated to offering unique credit card solutions to Canadian credit unions and community banks, recently announced a partnership with Kawartha Credit Union (Kawartha) to offer a flexible credit card portfolio to its 50,000 members across Central and Eastern Ontario. Along with a new credit card platform, Kawartha will also partner with Collabria to provide members with fraud monitoring, robust rewards and innovative technologies.

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Collabria Hires Greg Feniak as Vice President

Collabria is excited to announce the hiring of Greg Feniak as Vice President. Greg has extensive experience in the payments and financial services sector and has always been a strong supporter of the credit union system and cooperative movement. He will work closely with Collabria CEO, John Dundas, to build relationships with Canadian credit unions and offer them flexible credit card programs.

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Get to Know Collabria CEO, John Dundas

Background? After high school I headed to the University of Western Ontario to study business administration. Following the suggestion of my Dad, I looked for a job in financial services and I quickly found myself working for a bank – that's the way I was able to put myself through school. I liked the industry and knew it was somewhere I could see myself building a career. In the blink of an eye, now I have 35 years of financial services experience.

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Introducing Collabria

Over the past five years, Canadian credit unions have expressed a desire for credit card solutions that allow them to integrate credit card products into their credit union, the ability to control product offerings, and, perhaps most importantly, enhance the member experience. Unfortunately, there has not been a company that could help Canadian credit unions provide simple and flexible credit card solutions. Until now.

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Collabria Company Launch - Press Release

Collabria Financial Services Inc. enters market to offer unique payment solutions for Canadian credit unions, partners with DUCA Credit Union as first client.

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Ottawa Reveals Improvements to the Code of Conduct for the Credit, Debit Card Industry

OTTAWA - Finance Minister Joe Oliver today released an update to the Code of Conduct for the Credit and Debit Card Industry in Canada, delivering on a commitment made in 2014 to help make life more affordable for Canadians and entrepreneurs. Following consultations with stakeholders, these new changes will make the Code even stronger by addressing unfair business practices and improving transparency for merchants and consumers, including new provisions that apply specifically to mobile payments.

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