2025
Q4 Holiday Bonus Rewards MCC CampaignSend dates: November 15 - December 3
Q4 eStatements Enrollment CampaignSend dates: September 1 - 30
Q3 eStatements Enrollment CampaignSend dates: July 1 - 31
Reminder emails will be sent with the same messaging as the above.
Navan Awareness CommunicationsSend dates: July 10 - 24
Premium Cash Back Bonus Flex Rewards Offer
Send dates: Between May 15 and June 30
Audience: All new campaign-eligible Cash Back Premium cardholders.
Spring Premium Campaign: Annual Fee + Flex Rewards
Send dates: Between March 1 and June 15
Audience: All new cardholders for campaign eligible cards
Mastercard Breeze Campaign
Send dates: Beginning February 5, 2025 then continuing monthly over a 3 month period
Overview: Over the 3-month period, Mastercard cardholders will receive one of the personalized email templated highlighting the Mastercard Exclusive Benefits tailored to their interests, guided by recent spending behaviour
Upcoming Changes to CardWise Statement PreferenceSend dates: June 4 & June 16 (reminder)
Hertz Rental Car Partnership LaunchSend dates: beginning May 9, 2025
Potential May 2025 Canada Post Strike
Cardholder Emails - eStatement Reminders
Send dates: beginning June 2, 2025
Cardholder Emails - Strike Preparation
Send dates: beginning May 1, 2025
Changes in Cardholder Terms and Pricing - June 2025
Send dates: Between April 15 - June 16
Spring MCC Campaign: Recurring Payments and Streaming
Send dates: Between April 15 and May 31
Audience: All existing eligible cardholders
Balance Transfer Campaign Send dates: Between January 1 and April 30, 2025
Payments Processing Delay
Send date: January 16, 2025
Cardholders who had reported a missing payment through cardholder services will be notified by email once their payment has successfully posted to their account.
2024
Canada Post Strike - Cardholder Notices
Send date: Week of December 30
Audience: New cardholders impacted by plastic delivery delays during the Canada Post strike.
Send date: December 16
Send date: December 6
Send date: October 31
MCC Holiday CampaignSend dates: November 22 (Email 1) / November 28 (Email 2)
Q4 Core Product Upgrade Campaign
Send dates: Between November 1 - December 31
Q4 eStatement Enrollment Campaign
Send dates: Between October 11 - November 30
Q4 Inactive Accounts - Follow Up (for cardholder receiving the $35 statement credit)
Send date: November 7
Cash Back Improvements - Cardholder Email
An email communication to No-Fee Cash Back cardholders to bring awareness to the improvements to the cardholder agreement and rewards program rules that were effective June 17, 2024.
Send date: October 24
Business Referral Campaign
Send date: October 21
US Dollar Card Campaign
Send date: October 15
World Elite Business Product Switch Campaign
Send dates: October 8
Q4 Inactive Accounts
Send date: October 1
CardWise Email Domain Change - Update to Cardholders
Send date: September 12
Visa Infinite Business Change In Terms
Send dates: August 23
Send dates: Between August 23 and August 27
Q3 Inactive Accounts Mailed on August 1, 2024
MCI Sunset Reminder Emails
Send date: July 22, 2024
Youth Referral Pilot
Send date: July 15, 2024
Q3 eStatement Enrollment Campaign
Send date: Between July 17, 2024 and August 31, 2024
See the In-Market Overview page or Collabria Connect Post for more details
MCI Sunset
Send dates: June 17, 2024
Change of Terms
Send dates: April 1, 2024
CardWise Sweepstakes Campaign
Send dates: Between April 15 and June 30, 2024
Q1 Premium Product Upgrade Campaign
Send Dates: Starting March 1 until June 30, 2024
See Collabria Connect post for full details
Mastercard Travel Spend Summer Contest
Send date: July 2, 2024
Q2 Inactive Accounts
Send dates: May 6, 2024
Earth Day
Send dates: April 19, 2024
Collabria Phishing AlertSend Dates: April 15, 2024
2024 MCC Campaign - Recurring Payments & Digital Streaming Services
Send Dates: Starting April 15 until May 31, 2024
See In-Market Overview Page or Collabria Connect Announcement for full details
Protect Yourself Against Credit Card Fraud
Send Dates: Starting March until March 27, 2024
Q1 Inactive Accounts Campaign
Send Dates: Starting March until March 31, 2024
Q1 Core Product Upgrade Campaign
Send Dates: Starting February 1 until March 31, 2024
Cardholder Pulse Check Survey
Send Dates: Starting January 10, 2024
In January 2024, Collabria will issue a “Pulse Check” survey to cardholders.