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Account Management
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Collabria Connect
Fraud
Guarantee
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Lending 360 & Application Process
MyCardInfo
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General
Q:
What is Collabria?
A.
Your financial institution has partnered with Collabria to provide you with a credit card product suite as a service or benefit to your customers. Collabria provides cardholders with 24/7 Cardholder Service, access to account information online through MyCardInfo and round the clock fraud monitoring and protection services for their credit card. Collabria underwrites applications through the electronic tool, Lending 360 and services existing accounts through the web-based portal, Springboard. Collabria also receives and processes card payments and manages collections on delinquent accounts.
Collabria Connect
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Important Dates
News from Collabria
Marketing Corner
National Marketing Calendar
In-Market Campaigns
2024 Welcome Points Offer
2024 Balance Transfer Offer
New to Canada Offer
2024 Youth Acquisition Campaign
2024 Premium Business Card Acquisition Campaign
2024 Q4 eStatement Enrollment Campaign
2024 US Dollar Acquisition Campaign
2024 Q4 Cardholder Acquisition Sweepstakes
2024 Business Referral Program
2024 Holiday Spend MCC Campaign
2024 Q4 Core Product Upgrade Campaign
2025 Partner Campaign Catalogue
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CardWise Online and Mobile
MYCO-OP
IT Updates
Springboard
Forms
Business Forms
Add New Business Cardmember Request
Acceptable Forms of ID for Lending 360
Additional Business Authorized Users
Business AML Form for Corporations
Business AML Form for Other Entities (for eg. non-profit, association, foundation, partnership, sole proprietorship)
Business AML Form for Trusts
Business Account Review Form
Business Address Change Request
Business Cardholder Name Change Request
Business Borrowing Resolution Form
Checklist for Business Account Applications
Close Business Cardholder Account Request Form
Executive Resolution Team Form
Guaranteed Account Agreement - Full Guarantee
Guaranteed Account Agreement - Partial Guarantee
Guaranteed Account Review
Consumer Forms
Acceptable Forms of ID for Lending 360
Account Review
Cardholder Update Request
Credit Matrix for Consumer Applications
Executive Resolution Team Form
Guaranteed Account Agreement - Full Guarantee
Guaranteed Account Agreement - Partial Guarantee
Guaranteed Account Review
Name Address and Phone Number Change
Employee Forms
Extranet Access Form
Exiting Employee Form
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Exiting Employee Form
Extranet Access Form
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Consumer MyCardInfo
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