Discover our Journey and Purpose

Jean-Marc is a dynamic, seasoned strategist with over 20 years of results-driven leadership in the Canadian credit union financial sector.

He is the Chief Executive Officer of Collabria Financial, accountable for delivering innovative payment solutions to credit unions and investing in the shared success and prosperity of their members. In addition, he serves as the Vice President of Business Development, Financial Cooperatives Outside of Quebec for Desjardins Financial Group, with the responsibility of developing and expanding credit union partnerships and operations. Prior to joining Collabria and Desjardins he held numerous senior executive roles, including Vice President of Payment Solutions and Vice President of Community Member Service at Vancity. He is an active member of the community, having served on Visa Canada’s Advisory Committee and the Vancity Community Foundation, while currently sitting on the Board of Directors for Aviso Wealth. Jean-Marc holds a Bachelor of Law and a Master of Laws from Laval University.

Nita is a card program enthusiast who works to find the win-win relationship that delivers value to customers/members, generates revenue, and brings client strategies to life.

Nita’s payment industry experience includes both issuing and acquiring, loyalty programs, product management, emerging solutions, and includes both Canadian and international experiences including over a decade within Canada’s mid-market.

Michel is a true change agent whose passion for delivering results and inspired leadership has driven growth and success since beginning his journey with Collabria in January 2020 as Head of Client Services. With an inherent focus and energy primed to build upon momentum, Michel has championed transformation through insightful, client-centric collaboration.

Prior to his role at Collabria, Michel worked with Mastercard in account management and consulting, managing strategic relationships for the network. Michel’s leadership in the payment sector was also developed during his time at American Express. 

Chad is an energetic and effective leader, who believes that "good enough" is never good enough. Believer in people and their ability to achieve their potential through ensuring that well-being and integrity are supported by inspiration and curiosity.

Chad brings 15+ years of broad experience in financial services, telecommunications, and insurance. He excels in organizations that have a mandate to change and has the ability to bring structure and calm to chaotic situations, mobilizing people toward a common goal and facilitating success. He is passionate about the opportunities created through digital technologies, having expertise in launching credit card platforms, digital payments and related technologies.

Chantal has over 25 years of experience building and leading finance teams, and a track record of driving financial success and strategic growth for organizations. She began her career with Desjardins and spent several years in finance and operating roles. In her role as CFO, Chantal is instrumental in shaping the financial future of the company.

Before working with Collabria, Chantal held several financial management positions, including leading a finance team in charge of the credit card activities for Desjardins. This has allowed her to develop a wealth of knowledge of the credit card business, and support all areas of financial management, risk assessment, and strategic planning.

Serge is a seasoned leader in the financial services sector with over two decades experience in business operations, planning, corporate strategy, marketing, and analytics. His journey at Collabria began as Chief Marketing Officer where his spirit of collaboration, innovation, and belief in building a strong credit card program was critical in establishing a modern, data driven, operationalized marketing function.

Prior to joining Collabria, Serge held a series of senior leadership positions including Vice-President of Marketing & Member Innovation at Prospera Credit Union and Head of Business Planning & Strategy at HSBC Bank, Canada’s largest foreign bank.